Complaints and inquiries

Complaints and inquiries

    1. The Editor-in-Chief is responsible for receiving and addressing complaints.

    2. The complaint shall be referred to the Editorial Board for resolution, and the author who submitted the complaint shall be informed. The Editorial Board reviews all complaints and responds within 30 days.

    3. Complaint about refusing the research and refraining from publishing it is unacceptable, as it is based on scientific reasons.
    4. The researcher has the right to submit a complaint to the editorial board in case his or her research is accepted and not published for a long period, exceeding the period of publication in two consecutive issues of the journal.
    5. The editorial board is not obliged to respond to all complaints in case they contradict the scientific principles of the journal.
    6. Any form of complaint that does not comply with the general rules of the journal and the conditions of its publication will be neglected.
    7.  Complaints and inquiries can be submitted via the journal’s website or email. If the complaint concerns the Editor-in-Chief, it will be referred to the Publishing Ethics Committee of the College.

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