Complaints and inquiries

Complaints and inquiries

  1. The Editor-in-Chief is responsible for receiving and addressing complaints.
  2. The complaint shall be referred to the members of the editorial board for decision and inform the applicant.
  3. Complaint about refusing the research and refraining from publishing it is unacceptable, as it is based on scientific reasons.
  4. The researcher has the right to submit a complaint to the editorial board in case his or her research is accepted and not published for a long period, exceeding the period of publication in two consecutive issues of the journal.
  5. The editorial board is not obliged to respond to all complaints in case they contradict the scientific principles of the journal.
  6. Any form of complaint that does not comply with the general rules of the journal and the conditions of its publication will be neglected.
  7. Complaints and inquiries should be sent through the journal's website or via the following email. [email protected]